Servicing All Our Products

Willco plans to work with clients far beyond the initial installation. That’s why we offer excellent service for all our products!

Organizations make significant investments in the systems which help them conduct business. Most companies can tell you how great they are when they sell you a product, but the proof comes when something goes wrong. We have over fifty years of references to help you understand and feel comfortable with the servicing that follows your purchase. Your system is guaranteed to run smoothly, with minimum trouble, however life has taught us this is not always the case. Willco will be there when a problem does arise.

It is our sincere hope that your own experience will translate into our future
references.

Our Service Policy

Our policy is as flexible as our space management. We service every product we sell, with technicians on the road throughout New England ready to arrive at your site the same day you call. We also can ship most parts directly from one of our two warehouses if you wish to maintain or repair your own systems.

You never have to deal with a third party, call an 800 number in a remote corner of the world, or search for someone to work with the product you just bought. And because of our membership in IDNNA, you can be assured that your organization will experience the same high level of service anywhere in North America. IDNNA truly embraces the concept of Thinking Globally but Acting Locally.